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1

The role of climate: implications for service employee engagement and customer service performance

Menguc, Bulent, Auh, Seigyoung, Yeniaras, Volkan, Katsikeas, Constantine S.

Journal:

Journal of the Academy of Marketing Science

Year:

2017

Language:

english

File:

PDF, 674 KB

english, 2017

2

The employee-organization relationship, organizational citizenship behaviors, and superior service quality

Simon J Bell, Bulent Menguc

Journal:

Journal of Retailing

Year:

2002

Language:

english

File:

PDF, 240 KB

english, 2002

3

To be engaged or not to be engaged: The antecedents and consequences of service employee engagement

Menguc, Bulent, Auh, Seigyoung, Fisher, Michelle, Haddad, Abeer

Journal:

Journal of Business Research

Year:

2013

Language:

english

File:

PDF, 268 KB

english, 2013

4

Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach

Auh, Seigyoung, Menguc, Bulent, Jung, Yeon Sung

Journal:

Journal of the Academy of Marketing Science

Year:

2014

Language:

english

File:

PDF, 516 KB

english, 2014

5

Revisiting Firm Characteristics, Strategy, and Export Performance Relationship:: A Survey of the Literature and an Investigation of New Zealand Small Manufacturing Firms

David L Dean, Bülent Mengüç, Christopher Paul Myers

Journal:

Industrial Marketing Management

Year:

2000

Language:

english

File:

PDF, 753 KB

english, 2000

6

Salesperson learning, organizational learning, and retail store performance

Simon J. Bell, Bülent Mengüç, Robert E. Widing

Journal:

Journal of the Academy of Marketing Science

Year:

2010

Language:

english

File:

PDF, 304 KB

english, 2010

7

Creating a firm-level dynamic capability through capitalizing on market orientation and innovativeness

Bulent Menguc, Seigyoung Auh

Journal:

Journal of the Academy of Marketing Science

Year:

2006

Language:

english

File:

PDF, 1.05 MB

english, 2006

8

Balancing exploration and exploitation: The moderating role of competitive intensity

Seigyoung Auh, Bulent Menguc

Journal:

Journal of Business Research

Year:

2005

Language:

english

File:

PDF, 145 KB

english, 2005

9

Transformational leadership and market orientation: Implications for the implementation of competitive strategies and business unit performance

Bulent Menguc, Seigyoung Auh, Eric Shih

Journal:

Journal of Business Research

Year:

2007

Language:

english

File:

PDF, 207 KB

english, 2007

10

Service employee burnout and engagement: the moderating role of power distance orientation

S. Auh, B. Menguc, S. Spyropoulou, F. Wang

Journal:

Journal of the Academy of Marketing Science

Year:

2016

Language:

english

File:

PDF, 574 KB

english, 2016

11

Development and return on execution of product innovation capabilities: The role of organizational structure

Bulent Menguc, Seigyoung Auh

Journal:

Industrial Marketing Management

Year:

2010

Language:

english

File:

PDF, 450 KB

english, 2010

12

The Interactive Effect of Internal and External Factors on a Proactive Environmental Strategy and its Influence on a Firm's Performance

Bulent Menguc, Seigyoung Auh, Lucie Ozanne

Journal:

Journal of Business Ethics

Year:

2010

Language:

english

File:

PDF, 251 KB

english, 2010

13

Unpacking the relationship between an innovation strategy and firm performance: The role of task conflict and political activity

Dirk De Clercq, Bulent Menguc, Seigyoung Auh

Journal:

Journal of Business Research

Year:

2009

Language:

english

File:

PDF, 361 KB

english, 2009

14

When and how does sales team conflict affect sales team performance?

Auh, Seigyoung, Spyropoulou, Stavroula, Menguc, Bulent, Uslu, Aypar

Journal:

Journal of the Academy of Marketing Science

Year:

2014

Language:

english

File:

PDF, 581 KB

english, 2014

15

Testing the Cross-Cultural Generalizability of the Scale of Consumer Attitudes Toward Marketing and Consumerism

Uray, Nimet, Mengüç, Bülent

Journal:

Journal of International Consumer Marketing

Year:

1996

Language:

english

File:

PDF, 5.09 MB

english, 1996

16

Will robots be bodies with brains or brains with bodies?

Mengüç, Yiğit, Correll, Nikolaus, Kramer, Rebecca, Paik, Jamie

Journal:

Science Robotics

Year:

2017

Language:

english

File:

PDF, 254 KB

english, 2017

17

[IEEE 2018 IEEE International Conference on Soft Robotics (RoboSoft) - Livorno, Italy (2018.4.24-2018.4.28)] 2018 IEEE International Conference on Soft Robotics (RoboSoft) - Direct 3D printing of silicone elastomer soft robots and their performance comparison with molded counterparts

Yirmibesoglu, Osman Dogan, Morrow, John, Walker, Steph, Gosrich, Walker, Canizares, Reece, Kim, Hansung, Daalkhaijav, Uranbileg, Fleming, Chloe, Branyan, Callie, Menguc, Yigit

Year:

2018

Language:

english

File:

PDF, 1.41 MB

english, 2018

18

Zero-Support 3D Printing of Thermoset Silicone Via Simultaneous Control of Both Reaction Kinetics and Transient Rheology

Walker, Stephanie, Daalkhaijav, Uranbileg, Thrush, Dylan, Branyan, Callie, Yirmibesoglu, Osman Dogan, Olson, Gina, Menguc, Yigit

Journal:

3D Printing and Additive Manufacturing

Year:

2019

Language:

english

File:

PDF, 376 KB

english, 2019

19

Performance implications of the direct and moderating effects of centralization and formalization on customer orientation

Seigyoung Auh, Bulent Menguc

Journal:

Industrial Marketing Management

Year:

2007

Language:

english

File:

PDF, 262 KB

english, 2007

20

Social capital, customer service orientation and creativity in retail stores

Omar Merlo, Simon J. Bell, Bülent Mengüç, Gregory J. Whitwell

Journal:

Journal of Business Research

Year:

2006

Language:

english

File:

PDF, 207 KB

english, 2006

21

Customer and Supplier Involvement in Design: The Moderating Role of Incremental and Radical Innovation Capability

Menguc, Bulent, Auh, Seigyoung, Yannopoulos, Peter

Journal:

Journal of Product Innovation Management

Year:

2014

Language:

english

File:

PDF, 143 KB

english, 2014

22

Corporate reputation, stakeholders and the social performance‐financial performance relationship

Polonsky, Michael Jay, Neville, Benjamin A., Bell, Simon J., Mengüç, Bülent

Journal:

European Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 316 KB

english, 2005

23

Subsidiary Size and the Level of Subsidiary Autonomy in Multinational Corporations: A Quadratic Model Investigation of Australian Subsidiaries

Stewart Johnston and Bulent Menguc

Journal:

Journal of International Business Studies

Year:

2007

Language:

english

File:

PDF, 1.85 MB

english, 2007

24

Snake-inspired Kirigami Skin for Lateral Undulation of a Soft Snake Robot

Branyan, Callie, Hatton, Ross, Menguc, Yigit

Journal:

IEEE Robotics and Automation Letters

Year:

2020

Language:

english

File:

PDF, 2.80 MB

english, 2020

25

Broadening the scope of the resource-based view in marketing: The contingency role of institutional factors

Seigyoung Auh, Bulent Menguc

Journal:

Industrial Marketing Management

Year:

2009

Language:

english

File:

PDF, 358 KB

english, 2009

26

Stakeholder Multiplicity: Toward an Understanding of the Interactions between Stakeholders

Benjamin A. Neville, Bulent Menguc

Journal:

Journal of Business Ethics

Year:

2006

Language:

english

File:

PDF, 156 KB

english, 2006

27

When customers disappoint: A model of relational internal marketing and customer complaints

Simon J. Bell, Bülent Mengüç, Sara L. Stefani

Journal:

Journal of the Academy of Marketing Science

Year:

2004

Language:

english

File:

PDF, 1.44 MB

english, 2004

28

Conflict, leadership, and market orientation

Bulent Menguc, Seigyoung Auh

Journal:

International Journal of Research in Marketing

Year:

2008

Language:

english

File:

PDF, 315 KB

english, 2008

29

Just entrepreneurial enough: the moderating effect of entrepreneurship on the relationship between market orientation and performance

Shahid N. Bhuian, Bulent Menguc, Simon J. Bell

Journal:

Journal of Business Research

Year:

2005

Language:

english

File:

PDF, 223 KB

english, 2005

30

Knowledge sharing behaviors of industrial salespeople

Auh, Seigyoung, Menguc, Bulent

Journal:

European Journal of Marketing

Year:

2013

Language:

english

File:

PDF, 197 KB

english, 2013

31

Evidence for Turkish industrial salespeople

Mengüç, Bülent

Journal:

European Journal of Marketing

Year:

1996

Language:

english

File:

PDF, 280 KB

english, 1996

32

Radiative transfer in a gas-turbine combustor

MENGUC, M. P., VISKANTA, R., CUMMINGS, III, W. G.

Journal:

Journal of Propulsion and Power

Year:

1986

Language:

english

File:

PDF, 917 KB

english, 1986

33

An Extension and Evaluation of Job Characteristics, Organizational Commitment and Job Satisfaction in an Expatriate, Guest Worker, Sales Setting

Shahid N. Bhuian and Bulent Menguc

Journal:

Journal of Personal Selling and Sales Management

Year:

2002

Language:

english

File:

PDF, 1.88 MB

english, 2002

34

Brand as credible commitment in embedded licensing: a transaction cost perspective

Jiang, Marshall S., Menguc, Bulent

Journal:

International Marketing Review

Year:

2012

Language:

english

File:

PDF, 248 KB

english, 2012

35

Understanding the dynamics between supervisor-follower social capital, work engagement, and employees' creative work involvement

Bouckenooghe, Dave, Menguç, Bulent

Journal:

Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration

Year:

2016

Language:

english

File:

PDF, 242 KB

english, 2016

36

Passive radiative cooling design with broadband optical thin-film filters

Kecebas, Muhammed Ali, Menguc, M. Pinar, Kosar, Ali, Sendur, Kursat

Journal:

Journal of Quantitative Spectroscopy and Radiative Transfer

Year:

2017

Language:

english

File:

PDF, 1.98 MB

english, 2017

37

Unpacking the Relationship Between Sales Control and Salesperson Performance: A Regulatory Fit Perspective

Katsikeas, Constantine S., Auh, Seigyoung, Spyropoulou, Stavroula, Menguc, Bulent

Journal:

Journal of Marketing

Year:

2018

Language:

english

File:

PDF, 743 KB

english, 2018

38

Antecedents and performance outcomes of value-based selling in sales teams: a multilevel, systems theory of motivation perspective

Mullins, Ryan, Menguc, Bulent, Panagopoulos, Nikolaos G.

Journal:

Journal of the Academy of Marketing Science

Year:

2019

File:

PDF, 668 KB

2019

39

Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions

Menguc, Bulent, Auh, Seigyoung, Wang, Fatima

Journal:

Journal of Service Research

Year:

2020

Language:

english

File:

PDF, 413 KB

english, 2020

40

Design of Deployable Soft Robots through Plastic Deformation of Kirigami Structures

Sedal, Audrey, H. Memar, Amirhossein, Liu, Tianshu, Menguc, Yigit, Corson, Nick

Journal:

IEEE Robotics and Automation Letters

Year:

2020

File:

PDF, 1.31 MB

2020

41

Machine learning generative models for automatic design of multi-material 3D printed composite solids

Xue, Tianju, Wallin, Thomas J., Menguc, Yigit, Adriaenssens, Sigrid, Chiaramonte, Maurizio

Journal:

Extreme Mechanics Letters

Year:

2020

File:

PDF, 1.25 MB

2020

42

Forward and inverse analysis of single and multiple scattering of collimated radiation in an axisymmetric system

Birendra M. Agrawal, M.Pinar Mengüç

Journal:

International Journal of Heat and Mass Transfer

Year:

1991

Language:

english

File:

PDF, 1.49 MB

english, 1991

43

Solution of the inverse radiation problem for inhomogeneous and anisotropically scattering media using a Monte Carlo technique

Shanker Subramaniam, M.Pinar Mengüç

Journal:

International Journal of Heat and Mass Transfer

Year:

1991

Language:

english

File:

PDF, 1.60 MB

english, 1991

44

Radiative transfer in three-dimensional rectangular enclosures containing inhomogeneous, anisotropically scattering media

M.P. Mengüç, R. Viskanta

Journal:

Journal of Quantitative Spectroscopy and Radiative Transfer

Year:

1985

Language:

english

File:

PDF, 823 KB

english, 1985

45

Professor John R. Howell on his 70th birthday

Manohar S. Sohal, Ray Viskanta, Leonid A. Dombrovsky, W.J. Minkowycz, Michael F. Modest, Kyle J. Daun, Ephraim M. Sparrow, Jean Taine, M. Pinar Mengüç, Arthur C. Ratzel III

Journal:

International Journal of Heat and Mass Transfer

Year:

2007

Language:

english

File:

PDF, 142 KB

english, 2007

46

Thermal conduction induced by electron-beam

Basil T. Wong, M. Pinar Mengüç, R. Ryan Vallance

Journal:

International Journal of Heat and Mass Transfer

Year:

2007

Language:

english

File:

PDF, 1.37 MB

english, 2007

47

Analysis of electrical and thermal responses of n-doped silicon to an impinging electron beam and joule heating

Basil T. Wong, M. Pinar Mengüç

Journal:

International Journal of Heat and Mass Transfer

Year:

2009

Language:

english

File:

PDF, 1.32 MB

english, 2009

48

A Monte Carlo simulation for phonon transport within silicon structures at nanoscales with heat generation

Basil T. Wong, Mathieu Francoeur, M. Pinar Mengüç

Journal:

International Journal of Heat and Mass Transfer

Year:

2011

Language:

english

File:

PDF, 1.77 MB

english, 2011

49

Air interface identification for Software Radio systems

Mengüç Öner, Friedrich Jondral

Journal:

AEU - International Journal of Electronics and Communications

Year:

2007

Language:

english

File:

PDF, 1.02 MB

english, 2007

50

Top management team diversity and innovativeness: The moderating role of interfunctional coordination

Seigyoung Auh, Bulent Menguc

Journal:

Industrial Marketing Management

Year:

2005

Language:

english

File:

PDF, 264 KB

english, 2005

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